The expanded Fife contact tracing team are supported by the development the Scottish Government’s – Test and Protect Programme. This is a key component of the next phase of our national response to the Coronavirus pandemic and essential for the eventual easing of lockdown restrictions, while at the same controlling the spread of infection.
What is Test and Protect?
NHS Scotland's Test & Protect service is the next step in tackling coronavirus. It works by identifying who has the virus and who they have had close, recent contact with to break chains of infection and stop the spread. For this to be effective, we need your help.
How does Test and Protect work?
1. Recognise symptoms
A new persistent cough, fever, or loss or change in sense of taste or smell means you should immediately begin household isolation.
2. Request a test right away
It is important to get a test as soon as possible.
Visit NHSinform.scot/test-and-protect or call 0800 028 2816 if you cannot get online. There are several ways to get a test, including drive-through and by post. Your options will be explained when you go online or call to request a test.
Isolate for 10 days from symptom start date, longer if fever continues and 48 hours after fever ends. Others you live with should isolate for 10 days.
4. Get tested
When isolating, you should only leave home to get tested. There are various ways of having this done.
5. Get results
They should be with you within 48 hours and no more than 72 hours.
6. Provide details
If you have coronavirus, NHS contact tracers will contact you to ask who you have had close contact with recently.
7. NHS informs contacts
The NHS will then contact the people you have had close contact with. Your name will not be shared unless you give permission. All data will be held safely and securely.
8. Close contacts isolate
They will be asked to isolate for 10 days from the last time they had contact with you.
9. Household of close contact
If the close contact has no symptoms, others in their household don’t need to isolate. If the close contact develops symptoms, they should begin household isolation and request a test straight away.
If you do not have community or family support and need essential help, call the National Assistance Helpline on 0800 111 4000 (Mon–Fri 9am–5pm) or via textphone on 0800 111 4114. The helpline is for those who cannot leave their home or get the help they need elsewhere.
For current health advice and more information about the Test & Protect service visit NHSinform.scot/test-and-protect
Protect Scotland app
The Protect Scotland app has also been developed to help alert you when you have been in close contact with another app user who tests positive. It can be downloaded to your phone visit protect.scot
Contact tracing video
Online contact tracing form
If do test positive for COVID-19, a contact tracer will be in touch shortly to discuss the people you’ve seen and the places you’ve been during your infectious period.
One way to reduce the amount of time needed to complete these calls is to complete our online form. The form provides the option of sharing your close contacts and the places you’ve visited before you receive a call from a contact tracer for a more detailed conversation.
You’ll receive a text or an email from Test & Protect which will ask you to view your results and share your contacts using a link and a code.