Attend Anywhere

Attend Anywhere is a secure way to have a pre-arranged video consultation between a patient and a clinician. This allows patients to access services they require in the Health Service without having to travel. It is economic and user friendly for patients and the Health Service.

Attend Anywhere is secure and retains confidentiality.

The service is accessed using the Google Chrome browser Chrome on a PC or Mac, or on an android phone. There is also an iOS app that can be downloaded prior to use.

A couple of minutes before your arranged appointment, click on the 'Start video call' button below. You will be taken through a series of steps to ensure that your equipment is set up correctly. Once the steps have been completed, you will be prompted select the service you have the appointment with, enter your name and telephone number and accept the terms and conditions. This information is not stored beyond the length of the video call.

 

Once these steps have been followed, click on the 'Start Call' button and you will enter the waiting room until your consultation begins. You will see yourself on the video and hear music. The waiting room is private and you will not see other patients.

When the consultation is ready to begin, your image will shrink and move to the corner of the screen and you will see your agreed clinician.

The video call is free (except your internet usage charge) and data is not used whilst you are in the waiting room.

If your screen becomes ’frozen’ or for any reason you are logged off a call, please bear with us and ‘refresh’ the screen if you experience any problems. Please wait a minute or so to allow the system to catch-up and most of all let us know so we log any and look at any issues that have occurred.

Please contact: Shirley Ballingall, Project Manager, NHS Fife (shirleyballingall@nhs.net)

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