Revised Complaint Handling procedure

Archived news: published on Thursday 01 Jun 2017 by NHS Fife

On April 1 2017 NHS Fife implemented a revised complaint handling procedure. The revised procedure brings with it a standardised approach to handling complaints across the NHS which complies with Guidance from the Scottish Public Service Ombudsman. It also meets all the requirements and principles of the Patient Rights (Scotland) Act 2011. The attached Public facing document provides more detail about the complaints process for anyone wishing to make a complaint about NHS Fife and includes details of who to contact.

For more information contact

Patient Relations, Patient Relations 
Tel: 01592 648153 Contact Patient Relations online

 

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