This report gives a summary of the results of the Inpatient Patient Experience Survey 2014 for NHS Fife.

Survey questionnaires were sent out in January 2014 to 1,070 people who stayed overnight in an NHS Fife hospital between 1st April and 30th September 2013.

The survey asked questions about people’s experiences of admission, the hospital ward and environment, care and treatment, operations and procedures, staff, leaving hospital, care after leaving hospital and medicines.

486 NHS Fife patients returned feedback on their experiences. Of those patients willing to provide information about themselves:

  • 5% were aged 16-34; 13% were aged 35-49; 24% were aged 50-64; and 58% were aged 65 and over.
  • 33% did not have any limiting illness or disability.
  • 42% were male and 58% were female.

The survey was commissioned by the Scottish Government as part of the Scottish Care Experience Survey Programme, which aims to use the public's

experiences of health and care services to improve those services. The survey was managed by the Scottish Government in partnership with ISD Scotland (part of NHS National Services Scotland). The survey fieldwork was carried out by Quality Health Ltd.

The results of the survey will be used by NHS Fife, and the Scottish Government to improve the quality of healthcare in Scotland by focusing on the areas that patients tell us are important to them and where they consider improvements could be made.

 

National results for this survey and further details of the methods used to generate this report are available at:

http://www.scotland.gov.uk/Topics/Statistics/Browse/Health/InpatientSurvey

For more information contact

Louise Ewing, Patient Relations Manager 
Tel: 01592 648153 Contact Louise Ewing online
By Post: NHS Fife, Hayfield House Hayfield Road Kirkcaldy Fife KY2 5AH

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