If you have concerns about your eye(s) or vision you should phone your normal optometry practice as a first step. If it does not offer telephone support (or if calls are not transferred to another practice) then phone the closest local practice that does. You will then be given further help and advice from an optometrist. If it is then decided that an emergency appointment is required, then this will be arranged for you. This will normally be at an optometry practice but, only if absolutely necessary, hospital consultations can also be organised.

From 7 April emergency eye appointments in the community are only available from a limited number of practices. These have the Personal Protective Equipment (PPE) required to reduce the infection risk for both patients and practitioner.

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