Contact the Patient Relations Team



We are the Patient Relations Department. We are based on the first floor of Hayfield House within the grounds of Victoria Hospital, Kirkcaldy and have a ramp access from street level. We are open from 8.30am - 5.00pm Monday to Friday.

If you would like any help to make your complaint we will be able to assist or suggest some one else who can.

Contacting Patient Relations

You can make an enquiry, provide feedback or make a complaint by:

  • Visiting our office based at Hayfield House, within the grounds of Victoria Hospital, Kirkcaldy

  • Telephoning us directly on: 01592 648153  Ext: 28153

  • Emailing us at:

  • Writing to us at:
    Patient Relations Department
    Fife NHS Board
    Room 104
    Hayfield House
    Hayfield Road
    KY2 5AH

Other languages and formats

If you have a hearing impairment you can contact us by SMS text number 07805 800 005 (available Mon- Fri 8am to 4pm). We welcome feedback in other languages/formats. If you wish to provide feedback in an alternative format please contact us directly.





For more information contact

Louise Ewing, Patient Relations Manager 
Tel: 01592 648153 Contact Louise Ewing online
By Post: NHS Fife, Hayfield House Hayfield Road Kirkcaldy Fife KY2 5AH


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