- Reviews take place in a triage clinic Monday to Friday. A member of the team will contact you by phone following the triage clinic to let you know the next step.
- Please be aware that staff may have up to 20 people to contact so the call may not be until later in the day. Your x-rays will be vetted within 72 hours of presenting to the Emergency Department.
- It is important that you give us correct contact details before you leave the department or we will not be able to contact you.
- If you do not have a telephone or email address please let the Emergency Department staff know and we can arrange an alternative contact. Please also be aware that details cannot be left on an answering service -if you are unable to answer your phone you may get a message advising you to call the hospital.
Calls from the hospital are from a 0800 number -if you screen your calls please ensure you answer on the appropriate day.
- Ongoing management may be a clinic appointment, a referral to another service such as physiotherapy, or advice for ongoing management. Many uncomplicated fractures will get better without any further treatment and do not need to be seen again unless there are problems.
- If you require a follow up appointment this will be arranged when you are contacted. If you do not need a clinic appointment advice will be given about how long to use any splints you may have been given.
- If you have been discharged, you will receive a letter confirming any advice a few days after the triage clinic.
- If you require time away from your work, you can self-certify for one week. The Emergency Department practitioner will provide you with a sick line if it is clear that you will be off for a longer period of time. Time scales for a return to work are dependent on the type of injury and the type of work so an exact figure cannot always be given initially. Your GP can sign you off for longer periods if necessary.
- Appropriate painkillers will be given to you by the Emergency department -usually sufficient for 7 days. If you require a further prescription this can be obtained from your GP either in person or over the phone.
If you have any questions or concerns following your discharge from hospital please contact:
- Fracture clinic-01592 643355 Ext 20140 This is an answer phone - it will be checked daily in the morning by clinic staff. Please remember to leave your name and a contact number on your message.
- NHS 24 on 111.
Accessible formats
NHS Fife provides a range of ways in which you can communicate with us. You can use our website with its accessible functions, these will help you find and understand the information you need. You can also find a variety of translated materials in community languages and in British Sign Language.
If you require interpreting services, you can contact us by emailing fife.EqualityandHumanRights@nhs.scot, by calling 01592 729130, or using the NHS Fife SMS text service on 07805800005 which is available for people who have a hearing or speech impairment.