You will be given an appointment by phone or letter and this will be confirmed by text in the days leading up to your appointment date. We are also now using an online portal called Patient Hub.
Patient Hub is a secure online portal that provides patients with information relating to their care at a click of a button.
Patient Hub allows you to change, cancel or postpone your appointment online. We can also send you information and updates this way. It means that you are less likely to miss important updates, such as from delayed post. You won’t need to call us back, and your help with digital responses will allow us to plan more easily.
As part of our Net Zero promise, using a portal helps us to avoid unnecessary printing and postage so opting to use Patient hub helps NHS Fife to become more efficient and sustainable.
What to expect
- You’ll be sent a text message or email from us with a link to follow. Click on this link and confirm your mobile/email and date of birth
- You will then be sent a 6-digit authentication code
- Key in the code to unlock and you’re in. You can then view your information