We’re checking whether you still need to be referred for an appointment. Instead of our current paper process, our secure online portal Patient Hub allows you to manage this online.
Telling us how you want to move forward with appointments
Patients who are on the waiting list for an appointment will receive a text or email notification inviting you to log in to the online portal to confirm whether you still want to remain on the waiting list for a service or speciality.
The following specialities are using Patient Hub for referrals:
- Cardiology
- Dermatology
- ENT
- General Surgery
- Gastroenterology
- Gynaecology
- Orthopaedics
- Oral and maxillofacial surgery
- Orthodontics
- Ophthalmology
- Plastic Surgery
- Respiratory
- Surgical Paediatric
- Urology
In Patient Hub you will receive the following options to confirm that you:
- Would like to remain on the waiting list for your appointment/procedure.
- No longer need your appointment/operation and wish to be removed from the waiting list.
All patients with a registered mobile number and/or email address with automatically be sent communications to access this service when required. Please make sure we have your up-to-date contact details and if you would like to opt out you can do this through Patient Hub or by contacting your speciality.
If you are waiting for an appointment or procedure, please do not ignore this message. If you do not interact with the text or email, a letter will be sent by post.
An example of a message you may receive from Patient Hub.