Referrals

We’re checking whether you still need to be referred for an appointment. Instead of our current paper process, our secure online portal Patient Hub allows you to manage this online.

Telling us how you want to move forward with appointments

Patients who are on the waiting list for an appointment will receive a text or email notification inviting you to log in to the online portal to confirm whether you still want to remain on the waiting list for a service or speciality.

The following specialities will soon be using using Patient Hub for referrals:

Gynaecology
ENT
Urology
General Surgery
Orthopaedics
Gastroenterology
Respiratory
Cardiology
Ophthalmology
Oral and maxillofacial surgery

In Patient Hub you will receive the following options to confirm that you:

Would like to remain on the waiting list for your appointment/procedure.
No longer need your appointment/operation and wish to be removed from the waiting list.

All patients with a registered mobile number and/or email address with automatically be sent communications to access this service when required. Please make sure we have your up-to-date contact details and if you would like to opt out you can do this through Patient Hub or by contacting your speciality.

If you are waiting for an appointment or procedure, please do not ignore this message. If you do not interact with the text or email, a letter will be sent by post.

Find out more about Patient Hub

Patient Hub mobile phone showing example screen

An example of a message you may receive from Patient Hub.

Telling us how you want to move forward with appointments

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