Changes to Accident and Emergency
As a result of the global pandemic, how we provide our accident and emergency (A&E) services has had to change. Now, before visiting A&E, we're asking you to
- Call 111 first if you think you might need to go to A&E, but it isn't an emergency
- Call 999 or go to A&E if your symptoms are very serious*
This service is available day or night. If the NHS 24 healthcare professional you speak to thinks that you require further clinical assessment you will be directed to the appropriate care locally. You will be asked to visit the A and E department if your symptoms warrant urgent medical treatment.
If you are required to visit A&E, a member of staff from the department will contact you to arrange a time to attend. This will reduce the overall time you spend in the department.
* Such as severe injury, suspected heart attack or stroke, breathing difficulties or severe bleeding.
A&E Victoria Hospital, Kirkcaldy
Open 24 hours a day, 7 days a week
A&E & calling 999 should only be used for serious illnesses or injuries, so that essential treatment is given as quickly as possible to those who need it most.
If you attend A&E inappropriately and it is felt you do not need to be seen in A&E, you may be asked to seek help from an alternative service such as your GP or local pharmacy.
What happens in the case of non-emergency attendances
You have attended the Emergency department with
- A condition that has been present for more than 3 days
- A condition with which you have already consulted your own General Practitioner
The senior doctor on duty will come and speak to you and make a decision on whether you will be seen in the Emergency Department, they may then advise you to make arrangements to see a General Practitioner. We will attempt to do this as soon as possible but you may have to wait if the senior doctor is busy attending to emergency patients. If you decide to leave and make arrangements to see a GP, please advise a nurse or a member of reception staff.
If the senior doctor decides that you should be seen in the Emergency Department, you will be seen in order of clinical priority and are likely to have to wait.
To allow us to deal effectively with emergency patients it is essential that patients with non emergency conditions make arrangements to see their GP.
Please remember that if you are showing symptoms of COVID-19 please do not attend the emergency department. You should phone NHS 24 on 111 and if the healthcare professional you speak to feels that you need further clinical assessment you will be directed to the appropriate care for you locally.
Adamson Hospital (Minor Injuries Unit)
KY15 4JN ,
Phone number : 01334 651 200
Queen Margaret Hospital (Minor Injuries Unit)
KY12 0SU ,
Phone number : 01383 623 623
St Andrews Community Hospital (Minor Injuries Unit)
St Andrews ,
KY16 8AR ,
Phone number : 01334 465 683
Victoria Hospital (A&E)
KY2 5AH ,
Phone number : 01592 643 355