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A&E or calling 999 is for emergencies only.  If you suspect your condition is an emergency, such as if you have had a severe injury, suspect you are at immediate risk of a heart attack or stroke, or you are experiencing breathing difficulties or severe bleeding, call 999 immediately.

Do I need to attend A&E?

If you think you may need to go to A&E, but your condition is not life-threatening, please call 111, where highly trained call handlers will ensure you access the right care in the right place. You will be asked to visit A&E if your symptoms warrant urgent medical treatment.

If you do need to visit A&E, a member of staff from the department will contact you to arrange a time to attend. This will reduce the overall time you spend in A&E. 

Where is A&E?

Accident and emergency services are provided at the Victoria Hospital

Only attend when you need us

To ensure our staff can manage emergency patients in a timely manner please view the self help guides Self-help guides by name | NHS inform or download the NHS24 app to help you access timely appropriate healthcare.

What happens in the case of non-emergency attendances?

You have attended A&E with

  • A condition that has been present for more than 3 days
  • A condition you have already discussed with your GP

The triage nurse will determine if further A&E assessment and treatment is required, if there is uncertainty the duty senior doctor will be consulted. They will then advise on alternative ways to access healthcare for your condition.

In an emergency, always call 999.


Your journey through A&E

A&E

Right Care Right Place

Self Care

Self care hands

Community Pharmacy

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Your GP Practice

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Mental Health

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Optician

Lookingafter

Dental Services

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NHS 24 and GP Out of Hours Service

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Minor Injuries Service

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Accident and Emergency

Accident Shadow