We aim to provide the highest quality services possible by delivering safe, effective and person-centred care.
The vast majority of our patients have a good experience. However, we do not underestimate the emotional, and sometimes physical, impact on people who have a less positive experience.
The views of the people who use our services help us to make continuous improvements and our feedback process is a key part of this.
Please do not be afraid to say what you think. If you bring concerns to our attention, it will not negatively affect your future treatment or care. We aim to deal with problems openly and will do everything possible to put things right.
These pages give you guidance on how to provide your feedback, if you wish to do so.
Please be assured that while all feedback is still being dealt with, it may take us longer than usual to get back to you due to the ongoing situation with Coronavirus (COVID-19).