Who you may meet in the Urgent Care centre
When you attend one of our Urgent Care centres the receptionist will meet and greet you on arrival and direct you to the waiting room. At Urgent Care you may be treated by a range of health professionals, who are highly skilled and trained to manage your care safely and effectively.
General practitioners (GPs) treat all urgent medical conditions and refer patients to hospitals and other medical services for urgent and specialist treatment.
Senior advanced nurse practitioners (SANP) can provide complete clinical care for their patients using highly developed specialised and expert knowledge base, clinical competence. They are responsible for leading the development and implementation of specified departmental guidelines, procedures and policies and the delivery of specialist training programmes aimed at training grade medical staff.
Advanced nurse practitioners (ANP) are educated at masters level in clinical practice and have been assessed as competent in urgent care practice using their expert clinical knowledge and skills. They have the freedom and authority to act, making autonomous decisions in the assessment, diagnosis and treatment of patients.
Physician associates are medically trained, generalist healthcare professionals, who work alongside doctors and provide medical care as an integral part of the multidisciplinary team. They take medical histories from patients; carry out physical examinations; can formulate diagnoses; perform diagnostics; develop and deliver appropriate treatment and management plans and provide health promotion and disease prevention advice for patients.
Urgent care practitioners (UCP) are independent advanced practitioners, who are able to assess patients to provide clinical advice, telephone or video consultations, direct treatment in our centres or patients own home. They are also able to provide prescriptions and make referrals to specialist services or hospital, if you require it.
Advanced paramedic practitioners (APP) are advanced practitioners who assess, diagnose, plan, implement and evaluate treatment and interventions and care for patients presenting with an undifferentiated diagnosis in Urgent Care. They can provide clinical advice, telephone or video consultations, direct treatment in our centres or patients own homes. The are also able to provide prescriptions and make referrals to specialist services or to hospital if you require it.
Health care support workers (HCSW) provide a range of clinical skills to support clinicians by making patients feel comfortable, helping patients to move around and checking their diagnostics, such as taking blood pressure readings or testing urine.
Trainees and students
During your visit to urgent care, you may encounter different trainees, who rotate through our service for education and learning. These include:
- trainee GPs and medical students
- student nurses
- student paramedics
Your urgent care health professional will ask for your consent for trainees to be present during you care.